Track your order
On this page, you can easily check the status of your order, view real-time shipping updates, and find the latest tracking information for your package.
Frequently Asked Quesitons
How to Track Your Order
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Locate your tracking number in the email titled “Your Order Has Shipped”.
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Enter the tracking number below into the tracking box.
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Click Track to see your latest shipping updates.
If your tracking number is not working yet, please allow 24–48 hours for the carrier to update their system.
Didn’t Receive a Tracking Number?
If you haven’t received your tracking email within a few days of ordering:
• Check your Spam/Junk folder
• Make sure you entered the correct email at checkout
• Then reach out to us at info@nuvofficial.com
We’ll resend your tracking information right away.
When Will My Order Arrive?
Delivery times vary based on destination:
USA: 7–12 business days
Canada: 10–15 business days
Europe: 10–15 business days
Australia: 10–15 business days
Rest of World: 15–20 business days
These estimates begin after your order has finished processing (1–2 business days).
Still Need Help?
If you have any concerns about your shipment, contact our support team at:
info@nuvofficial.com
We respond within 12–24 hours.